Toya Del Valle is the Chief Customer Officer and leads the strategy that defines Cornerstone’s focus on customer centricity. This includes the leadership of global customer success, support, services and learning at Cornerstone. As an accomplished leader with over a decade of experience in driving customer success at Cornerstone, Toya and her team partner closely with teams across sales, product, engineering and marketing, with an unwavering focus on making customers successful — with our solutions and services in their journey with us. She has also been a key leader in Cornerstone’s Integration Management Office, guiding acquisition integration planning and execution, with an emphasis on culture, processes, systems and knowledge integration. Toya’s demonstrated ability to lead from a human-centric approach has allowed her to consistently create strong business growth and drive toward successful outcomes throughout her career. Prior to joining Cornerstone, Toya held several senior leadership positions, including key roles at US Airways and American Airlines, where she led the integration of the human resources business for the merger of both entities.