Pragati Paliwal is a seasoned digital adoption expert at Whatfix, a Digital Adoption Platform (DAP) that overlays on software applications, helping users self-support themselves with interactive guidance. With over half a decade of experience in the field, Pragati brings a wealth of expertise in driving digital transformation initiatives. Her current focus is on enabling L&D and HR teams to bridge the gap between learning and doing, and to drive the ROI of learning programs using Digital Adoption Platforms.