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Mark Spratt
Executive Vice President and Chief Customer Officer
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The Josh Bersin Company
United States
Mark Spratt is Executive Vice President and Chief Customer Officer at The Josh Bersin Company. He helps senior executives move AI, HR transformation, and workforce strategy from big ideas into practical business impact.
As one of the founding executives of The Josh Bersin Company, Mark helped grow the firm from an early-stage startup into a global research, advisory, and AI platform business serving HR and business leaders around the world.
Mark’s areas of focus include enterprise AI and agentic AI adoption, go-to-market strategy, strategic partnerships, executive customer engagement, product-market alignment, and global growth across North America, EMEA, APAC, and the Middle East.
Before joining The Josh Bersin Company, Mark spent nearly two decades at PwC and Deloitte, leading transformation programs for Fortune 500 and Global 2000 organizations across the U.S., Europe, the Middle East, India, and Asia.