Kim Zener leads Benchmark’s HR digital transformation as the Director of HR Technology and Process Excellence. As an active member of the HR leadership team, she enhances employee experience and organizational effectiveness through strategic HR initiatives. With a robust background in internal systems, including HR, student information systems, learning management technology, CRM applications, integrations, and finance technology, Kim specializes in researching, implementing and optimizing HR systems to improve efficiency. Her expertise spans transformation, program management, software/product development, leadership development and team building. She is passionate about creating product-driven teams that collaborate effectively to achieve organizational goals and professional growth. Her ability to identify key skills and roles within technology teams has been instrumental in building high-performing teams. Kim's approach to HR technology emphasizes agile delivery, automation, and integration to enhance global operational efficiency. She has successfully led innovative international projects to digitize and automate processes, allowing teams to focus on strategic initiatives. Kim looks forward to learning alongside everyone at the conference and sharing insights to drive innovation in HR technology.