Kelley Steven-Waiss is a Chief Transformation Officer at ServiceNow, helping our customers drive workforce transformation. She brings more than 30 years of executive management experience, with 13 years as a Chief Human Resources Officer in technology. She was the Founder & CEO of Hitch Works Inc., an internal talent mobility platform acquired by ServiceNow. Kelley serves on the board of FormFactor, Inc. (NASDAQ: FORM) and is and is Chair of the Compensation Committee and a member of the Nominating and Governances Committee. Kelley is a published author of two books—Valley Girls: Lessons of Female Founders in the Silicon Valley and Beyond and co-author of The Inside Gig: How Sharing Untapped Talent Across Boundaries Unleashes Organizational Capacity—and is a sought-after speaker on the topics of the future of work, the future of HR, and digital transformation.