Jake Norrholm is the Director of Implementation at AllianceHCM, where he leads cross-functional teams in delivering seamless, tech-enabled client experiences. With over 15 years of experience in Human Capital Management technology, Jake specializes in transforming onboarding operations through automation, AI, and process innovation. Prior to AllianceHCM, Jake led enterprise implementations for the largest home care provider in North America, playing a key role in scaling operations and embedding intelligent automation into the client journey. A certified PMP, Jake brings a rare combination of strategic insight and executional expertise, with a passion for building human-centered solutions that drive long-term success.