Felicia Jacobs leads Talent Strategy & Experience for Accenture in the Americas, overseeing employee engagement at our office and client accounts. Felicia began her career in Talent & Organizational consulting supporting top Canadian clients on process improvements, organizational change and technology implementations. Felicia’s current role focuses on improving our people’s experience, using listening insights to drive meaningful actions that help shape Accenture into the best place for our people to grow personally and professionally.