September 16 - 18, 2025
Mandalay Bay, Las Vegas
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Speakers

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Charlie Diaz

Charlie Diaz

VP, HR Shared Services, Ticketmaster
United States
Charlie is a seasoned and trusted leader with almost 20 years of HR experience, with the majority of it having been dedicated toward the evolution of HR teams into a tech-focused and central services model across well-known and admired companies. In his current role as VP, HR Shared Services at Ticketmaster, Charlie and his global team are leading the charge on HR transformation across the organization through the prioritization and scaling of technology and process to augment the employee experience and enable growth. He is also passionate about people analytics and is on a mission to build a data-driven culture at Ticketmaster to help drive HR strategy and measure its impact. Prior to Ticketmaster, Charlie spent 15 years in various HR leadership roles at Sephora and at Starbucks. He holds an MBA from San Francisco State University.
Sessions

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