Barb Johnson

Barbara Johnson is a Consumer Industry Human Capital – Operate Leader who helps organizations maximize the value of their human capital management (HCM) investments. She supports clients across the HCM technology landscape, helping them sustain, optimize, and enhance their solutions while improving user experience, efficiency, and business outcomes. Barbara’s work focuses on bringing together people, process, and technology to support HCM technology and HR and payroll operations. This includes supporting systems and processes and helping clients establish governance, roles and responsibilities, and delivery structures that enable sustainable technology support and effective operations. She also helps clients access business process as a service (BPaaS) capabilities across critical HR functions, including payroll, benefits administration, and learning. Her background spans consulting and in-house HR leadership. Barbara has led HCM technology implementations and managed HR teams across talent acquisition, HR information systems, benefits, and payroll. This experience gives her a practical perspective on the needs of HR teams, employees, and the broader business. For the past seven years, Barbara has focused on Operate, helping clients move beyond implementation to achieve sustained value from their HCM investments. She is passionate about creating scalable solutions that help HR organizations operate more effectively and deliver better employee experiences.