Allan currently leads product development and go-to-market for ServiceNow's "Now Assist"Generative AI solution for HR and Employee Workflows. ServiceNow's domain specific Large Language Model, the NOW LLM, makes "Now Assist"THE Generative AI platform for HR and employee experience. Now Assist gives HR leaders an out-of-box GenAI solution that provides immediate and measurable ROI by boosting employee self-service and case deflection. The NOW LLM is purpose built for the enterprise, and thus helps HR customers protect employees and employee data, enhances employee experience, and does so in a safe and compliant way. Organizations around the globe are using Now Assist as their foundation for GenAI business transformation to cut operating expenses and boost employee and agent productivity.