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Can Generic AI Understand Your Workforce? AbbVie Put Workforce Context to the Test.
Most organizations are experimenting with AI. AbbVie wanted to answer a more important question: Can AI make better workforce decisions without understanding the context behind the workforce?
Rather than assuming all AI tools are created equal, AbbVie conducted a head-to-head evaluation of a general-purpose enterprise LLM against specialized workforce AI. What they found highlighted a critical distinction: access to workforce data isn't the same as understanding workforce context.
Workforce decisions depend on more than individual data points. They require an understanding of how people, roles, teams, skills, costs, organizational structures, and business priorities relate to one another. Without that context, even powerful AI can struggle to provide recommendations leaders can confidently act on.
Join AbbVie for an inside look at what their evaluation revealed about the role of workforce context in making AI useful for real business decisions, where generic AI fell short, and how specialized workforce AI can move leaders beyond simply finding information toward receiving relevant, data-driven recommendations.
Whether you're evaluating AI investments or looking to increase the impact of your people analytics function, you'll leave with a practical framework for determining when AI has enough workforce context to support a decision, and when it doesn't.
Rather than assuming all AI tools are created equal, AbbVie conducted a head-to-head evaluation of a general-purpose enterprise LLM against specialized workforce AI. What they found highlighted a critical distinction: access to workforce data isn't the same as understanding workforce context.
Workforce decisions depend on more than individual data points. They require an understanding of how people, roles, teams, skills, costs, organizational structures, and business priorities relate to one another. Without that context, even powerful AI can struggle to provide recommendations leaders can confidently act on.
Join AbbVie for an inside look at what their evaluation revealed about the role of workforce context in making AI useful for real business decisions, where generic AI fell short, and how specialized workforce AI can move leaders beyond simply finding information toward receiving relevant, data-driven recommendations.
Whether you're evaluating AI investments or looking to increase the impact of your people analytics function, you'll leave with a practical framework for determining when AI has enough workforce context to support a decision, and when it doesn't.
Speakers
Learning Objective 1
Why workforce context, not just workforce data, is critical to AI-powered decision-making
Learning Objective 2
How specialized AI can help move people analytics from reporting and answers to strategic decision support
Learning Objective 3
Practical considerations for evaluating whether an AI solution has the data, context, and governance required to scale across HR and the business
Access Type
Conference Pass,Expo Only Pass