The CHRO's Roadmap for High-Performance Employee Experience in the Agentic AI Era

20 Oct 2026
Oceanside C Ballroom
Breakout Session
CEOs are looking to CHROs to boost the performance of a workforce of people and AI. Yet a fragmented enterprise with siloed processes and systems distract people from high-value work. Also, AI struggles to deliver impact at scale, remaining a glorified chatbot or, worse, creating compliance risks.

To succeed in the agentic era, CHROs must partner with CIOs to build a new employee experience that amplifies employees, managers, and leaders as they work with AI at scale. In this model, people-centric, context-aware, harnessed AI agents execute work across the enterprise to drive critical business outcomes. Attend this session to learn a practical roadmap for creating such a high-performance employee experience.
Speakers
Harsh Kundulli
Harsh Kundulli, VP, Employee Experience Solutions - ServiceNow
Allan Sabol
Allan Sabol, Senior Director of AI Product Management - ServiceNow

Learning Objective 1

Identify why the CHRO mandate has fundamentally shifted — and what CEOs are now expecting HR to own in the AI era.

Learning Objective 2

Evaluate how the organizations pulling ahead are turning employee experience from an engagement exercise into a measurable performance engine.

Learning Objective 3

Develop a clear point of view on what separates the HR leaders defining this moment from the ones still reacting to it.

Access Type

Conference Pass