From Training to Traction: How One Nevada Built Learning Employees Actually Want to Use

22 Oct 2026
Case Study Theater 2 - Expo Hall
Case Study Session
HR leaders can buy technology. What they can’t buy is genuine employee engagement.
One Nevada Credit Union transformed traditional training into an always-on approach built around short, relevant learning employees actively seek out.
In this session, One Nevada will share how its small L&D team uses frontline questions and AI-powered insights to identify knowledge gaps, rapidly create targeted learning, and track whether those questions disappear afterward. Attendees will hear a practical story about moving beyond course completion to create a responsive learning model that connects employee engagement, knowledge retention, organizational culture, and the customer experience.
Speakers
Jim Vanderlip
Jim Vanderlip, Training & Development Manager - OneNevada Credit Union
Vanessa Bloomfield
Vanessa Bloomfield, Business Solutions Executive - LemonadeLXP

Learning Objective 1

Discover how to build genuine, sustained employee engagement with learning, moving beyond mandatory course completion to create training employees actively seek out and use in the flow of work.

Learning Objective 2

Learn how to use frontline questions and AI-powered insights to identify knowledge gaps, rapidly create targeted learning, and measure whether training actually improves knowledge retention.

Learning Objective 3

Explore how a small L&D team can respond faster to business needs by creating short, relevant learning that reinforces organizational culture and improves the customer experience.

Access Level

Open to All Pass Holders