The Human Side of AI: How People Leaders Are Navigating the Shift Without Losing the Human Judgment

22 Oct 2026
Case Study Theater 2 - Expo Hall
Case Study Session
Every people leader is being asked to do more with AI. But knowing what that actually looks like — when you're the one sitting across from skeptical managers, an overwhelmed HR team, and execs that want results yesterday — is another story entirely.

In this fireside chat, Sophie Hurcombe, Chief People & Operations Officer at Lattice, and Sabrina Matlin, VP of HR Business Partners at Planet, share what it's actually like to bring AI into a people strategy: what changed, what didn't, and where human judgment still has to do the heavy lifting. Together, they'll discuss how to help managers and teams work differently when AI enters the picture and what continuous performance looks like when you're putting everything into practice.
Speakers
Sophie Hurcombe
Sophie Hurcombe, Chief People & Operations Officer - Lattice
Sabrina Matlin
Sabrina Matlin, Vice President, Human Resource Business Partners - Planet
Anusha Bagchi
Anusha Bagchi, Customer Account Manager, Upmarket - Lattice

Learning Objective 1

Understand what AI transformation actually requires of People leaders.

Learning Objective 2

Identify the change management levers that make AI adoption stick with managers and employees.

Learning Objective 3

See what continuous performance looks like in practice when AI is part of the rhythm.

Access Level

Open to All Pass Holders