Beyond Recognition to Impact - How Appreciation, Recognition & Trust Drive Culture, Performance & Retention

20 Oct 2026
Oceanside C Ballroom
Breakout Session
Many organizations heavily invest in employee engagement initiatives, yet they still struggle with retention and performance. The reason? They are focusing on transactional solutions instead of addressing the fundamental human needs that build genuine belonging and commitment.

In this session, George Rogers of Lighthouse Research and Advisory joins Tanya Fish of ITA Group to share new, research-backed data on the impact of the A.R.T. Framework: Appreciation, Recognition, and Trust. Attendees will hear fresh industry data and analytical insights revealing how these three interconnected pillars directly influence workplace culture. They’ll also learn how to transition from a static recognition program to a year-round system that embeds appreciation naturally into the everyday flow of work.

Attendees will leave with a scalable, actionable roadmap to improve employee engagement, embed humanity into their daily workplace experience, and deliver measurable business impact.
Speakers
Tanya Fish
Tanya Fish, Sr. Manager - Employee Solutions - ITA Group
George Rogers
George Rogers, Chief Strategy Officer - Lighthouse Research & Advisory

Learning Objective 1

Apply new research findings to strengthen appreciation, recognition, and trust initiatives that drive measurable business outcomes.

Learning Objective 2

Implement the A.R.T. framework to shift from transactional recognition programs to a culture of sustained appreciation and trust.

Learning Objective 3

Develop practical strategies to elevate employee performance, strengthen belonging, and improve long-term retention.

Access Type

Conference Pass