How a Leading US Fintech Delivered Practical Value to Employees with AI Agents

21 Oct 2026
The Knowledge Center – Expo Hall
AI in 20
In this session, Ben Cummins walks through a real-world agentic AI deployment inside a leading fintech People team: from mapping the existing environment and evaluating potential use cases, through hands-on implementation and the results it delivered.

Attendees will leave with a practical framework for identifying AI use cases that are valuable, feasible, and measurable, along with lessons for turning an AI initiative into real operational impact.
Speakers
Ben Cummins
Ben Cummins, Agent Solutions - Humaans

Learning Objective 1

Identify relevant use cases for AI agent automation.

Learning Objective 2

Apply practical strategies for putting AI agents into practice.

Learning Objective 3

Measure impact, quantify value, and identify next steps for scaling AI initiatives.

Access Level

Open to All Pass Holders