Building a Smarter HR Ecosystem: Lessons from Topgolf Callaway Brands

21 Oct 2026
Case Study Theater 1 - Expo Hall
Case Study Session

For Topgolf Callaway Brands, supporting a workforce of 28,000 employees across 41 states means navigating a complex hiring landscape that includes large volumes of seasonal workers, multiple business brands, and ever-changing regulatory requirements. As the organization continued to grow, managing employment eligibility and tax compliance across a fragmented ecosystem of 38 HR and workforce technology vendors created operational inefficiencies, compliance risk, and challenges preventing a consistent employee experience.

Join Topgolf Callaway Brands for an inside look at its HR technology transformation. Learn how the company reduced its vendor footprint from 38 providers to 12 while standardizing processes and strengthening compliance across the enterprise. Hear firsthand how Topgolf Callaway partnered with Experian Employer Services to modernize crucial employer tasks like I-9 management and tax compliance by automating workflows, scaling controls, and more to deliver a seamless employee experience that supports high-volume hiring across a diverse workforce without compromising compliance.

In this session, attendees will gain practical insights and actionable lessons to simplify complex HR technology environments, strengthen compliance programs, and build a more efficient and employee-centric onboarding experience.

Speakers
Rebecca Fine
Rebecca Fine, Retired Chief People Officer, Topgolf Callaway Brands - N/A

Learning Objective 1

Learn how a large enterprise-level employer with a geographically diverse workforce manages compliance requirements.

Learning Objective 2

Discover the strategy behind reducing a fragmented ecosystem of vendors to improve operational efficiency and governance.

Learning Objective 3

Apply approaches to staying ahead of evolving employer compliance requirements without increasing administrative complexity.

Access Level

Open to All Pass Holders