Bringing a Product Mindset to HR

22 Oct 2026
Breakout Session
Traditionally, HR has been viewed as a set of services or functions—recruiting, onboarding, benefits administration, performance management, and so on. But what if we reframe HR, not as a collection of processes, but as a product that we design, deliver, and continuously improve for our customers—our employees, managers, and candidates?  When we think of a product, we think of something that solves a problem, meets a need, and delivers value. Products are designed with the user in mind, iterated based on feedback, and measured for effectiveness.

This presentation is about shifting our mindset and thinking about HR as though it was a product to be consumed by your employees, a product that they have a choice if they want to consume.
Speakers
Fiona Shinkfield
Fiona Shinkfield, VP, People Strategy, Systems & Compliance - Docusign

Category

The Human Experience Revolution

Learning Objective 1

Define the “HR as a Product” mindset and be able to articulate what this approach means and why it matters.

Learning Objective 2

Apply practical tools and frameworks to start applying product thinking to your own HR programs.

Learning Objective 3

Influence stakeholders and champion a product mindset within HR teams and across the organization.

Access Type

Conference Pass