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Beyond the Service Desk: How AI Turns HR Into a Strategic Function
HR owns the only workflows that touch every employee and cross every other function. Onboarding alone spans IT, payroll, facilities, and finance. That makes HR the natural place to build enterprise agentic infrastructure, not a department waiting its turn behind IT.
Join Surojit Chatterjee, Founder and CEO of Ema, and Kathy Enderes, SVP of HR Research at The Josh Bersin Company, as they discuss:
- How HR can put AI in front of every employee at scale and automate workflows end to end
- What HR does with the capacity it gets back, and the new skills it needs to lead the transformation
- Lessons from Wipro, where 100+ actions across HR, IT, and payroll for 240K employees cut resolution time from days to seconds and reduced HR operations costs by 50%
Join Surojit Chatterjee, Founder and CEO of Ema, and Kathy Enderes, SVP of HR Research at The Josh Bersin Company, as they discuss:
- How HR can put AI in front of every employee at scale and automate workflows end to end
- What HR does with the capacity it gets back, and the new skills it needs to lead the transformation
- Lessons from Wipro, where 100+ actions across HR, IT, and payroll for 240K employees cut resolution time from days to seconds and reduced HR operations costs by 50%
Speakers
Access Level
HR Executive Strategy Summit Pass