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HR Tech 2025 Agenda

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Winning the Client Lifecycle: Operational Strategies for Scale and Retention

September 17, 2025
Case Study Theater 1 - Expo Hall
Case Study Session
Join us for a behind-the-scenes look at how Inova, a leader in payroll and HR solutions, redefined its client success model by partnering with Setuply. This session unpacks how Inova broke free from legacy processes, eliminated onboarding drag, and built a high-velocity delivery engine that scales with client growth. Learn how integrated automation, data-driven insights, and seamless collaboration aren't just streamlining onboarding — they’re reshaping the future of client lifecycle management for competitive advantage.
Speakers
Rachel Lyubovitzky, CEO - Setuply, Inc.

Session Type

Case Study Session

Topic

Strategic Workforce Technology

Learning Objective 1

Uncover the pivotal process shifts that empowered Inova to double client capacity without doubling resources.

Learning Objective 2

See how automation, visibility, and real-time collaboration accelerated onboarding and boosted client loyalty.

Learning Objective 3

Explore scalable strategies for turning onboarding from a cost center into a catalyst for growth and retention.

Access Type

Expo OR Conference Pass