Stop the Grind: What Our Best Employee Portal Winners Got Right (And What’s Next)
September 17, 2025
Case Study Theater 1 - Expo Hall
Case Study Session
Most employee portals still bury people in clicks and chaos. The standouts in this year’s ServiceNow best portals contest did the opposite—cutting clutter, streamlining help, and finally making things easy to find and use.
Then get a look ahead at where we’re heading next: a true AI-native employee experience, where the manual grind disappears and support just happens—personalized, proactive, and embedded across HR, IT, and workplace help.
Then get a look ahead at where we’re heading next: a true AI-native employee experience, where the manual grind disappears and support just happens—personalized, proactive, and embedded across HR, IT, and workplace help.
Session Type
Case Study Session
Topic
HR Transformation
Learning Objective 1
Learn how Danone, Adidas, Bane NOR, and Chevron turned their portals into real employee hubs.
Learning Objective 2
Understand how AI Agents and automation are changing support for employees, HR, and managers.
Learning Objective 3
Take away simple, actionable ideas to move beyond legacy portals and improve employee experience right now.
Access Type
Expo OR Conference Pass