Measuring the True Impact of Human Capital – Taking a Fresh Look with Marriott

17 Sep 2025
Oceanside B Ballroom
Core Session
Tim Sackett and Kris Dunn, CHRO of US/Canada at Marriott International, will discuss an age-old challenge: measuring the impact of your investment in people to business results. In this conversation, Kris will share his learnings and insights on the best way HR and Talent Leaders can simplify their approach to measuring human capital outcomes in a sea of data points.

It's a common dilemma multi-location HR leaders face when determining who needs HR's attention and how to ensure the resources are getting to those who need them at the right time. Different measurements send different signals, and the noise can be overwhelming.  This conversation will focus on ideas to cut through the noise and get to what’s really related to measuring success.

HR Leaders can't be everywhere at once, but they must have a clear, accurate understanding of what’s happening across hundreds or thousands of locations. Tim and Kris will discuss ways to overcome this challenge, highlighting the technology and strategy that can enable a data-driven approach to this common issue in the world of HR.
Speakers
Kris Dunn
Kris Dunn, Chief Human Resources Officer of US and Canada - Marriott International
Tim Sackett
Tim Sackett, Innovating at Scale: The Marriott Model for HR Excellence - HRUTech.com