Humanizing Technology: Reimagining Work and Innovation Ecosystems

18 Sep 2025
Mandalay Bay I Ballroom
Solution Session
As HR technology evolves at an unprecedented pace, organizations must shift from siloed approaches to a holistic, ecosystem-driven strategy. This session will explore how HR leaders can foster cross-functional collaboration to drive innovation, scale transformation, and tackle complex workforce challenges.

Drawing on her experience leading global HR across technology organizations, implementing federated GenAI strategies, and spearheading transformative approaches across industries, Sahana Mukherjee (Head of HR, Global Wealth & Personal Banking Technology & Production Management, Citigroup) will share actionable frameworks for aligning HR tech with organizational goals. This session will focus on the power of connecting key functions— such as technology, operations, and talent management— to create an integrated innovation strategy that drives measurable impact.

Attendees will gain insights into managing large-scale transformations with a cross-functional lens, addressing challenges such as stakeholder alignment, resource optimization, and scalability. Real-world case studies will demonstrate how an ecosystem approach leads to sustainable, agile solutions that enhance both employee experience and business outcomes.

Interactive elements will include scenario planning exercises and practical tools to design and execute HR strategies that bridge functional silos. By the end of this session, participants will be equipped to implement innovative solutions that deliver results at the intersection of technology, workforce transformation, and organizational success.
Speakers
Sahana Mukherjee
Sahana Mukherjee, Head of HR, Global Wealth & Personal Banking Technology & Production Management - Citigroup