AI is everywhere, and there isn’t a function more poised for the productivity and efficiency gains, process simplification, and consumer-grade employee experiences that come from AI than HR. In this session, IBM Senior Vice President and Chief Human Resources Officer Nickle LaMoreaux will share insights from IBM’s HR digital transformation journey, which began in 2017. She will delve into the myths, challenges, and monumental milestones faced along the way as the company implemented AI, automation, and AI agents to serve over 275,000 employees. This keynote will not only uncover the challenges and triumphs of IBM HR’s journey but also highlight the transformative potential of AI in HR. Attendees will gain actionable insights for launching their own digital transformation initiatives and even experience a demo of IBM’s latest agentic AI technology, which is powering the future of work.