September 16 - 18, 2025
Mandalay Bay, Las Vegas
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2024 Program

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Level up your Frontline Workforce by Looking Beyond Employee Engagement and Toward Employee Experience

September 26, 2024
People and Culture Theater
Employee Experience
Does your employee experience strategy extend to your frontline workforce? These employees are the backbone of their organizations and yet their basic needs are sometimes taken for granted. That’s where organizations get it wrong: They focus on employee engagement instead of the overall employee experience. In this session, we’ll talk about strategies that will inspire you to look at your employee experience through the lens of your frontline workforce, helping you create programs that will drive not only employee retention but improve productivity and workplace safety and drive overall success.
Speakers
Amy Jenkins, Director, Client Success and Operations - Engagedly

Session Type

People and Culture

Learning Objective 1

1) Understand how to evaluate the impact of your HR strategy on your frontline workforce.

Learning Objective 2

2) Share tips for collaborating with your frontline managers to create stronger feedback loops from the frontline to the C-suite.

Learning Objective 3

3) Learn how HR technology can make or break your employee experience.

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