We keep investing in new HR technologies and digital innovation, but these technology investments fail to produce the right measures of success and do little to deploy new capabilities, to change the way we work or to positively impact workforce experience. So, if we’re leveraging more technology than ever before but still doing transactional work that doesn’t meet the needs of the business or today’s workforce, how can we change our approach to transformation to make a difference? We know transformation is necessary to deliver needed value to the business and the workforce, but it’s it right. Mindset is everything; it’s the foundation from which we work to determine who needs what value, at which point we earn the right to consider the best technology solution to deliver that value in a measurable, consistent way and at scale.